Shipping & Returns

SHIPPING POLICY

I ship by Canada Express Post so that you can track your shipment.

 

Orders are dispatched within 1-5 business days.

Total time - 10 business days or less, to receive your order with standard shipping.

Freight charges vary.

Free freight on orders in our shop that are over $99 with the following coupon code FREE99

EXPRESS SHIPPING AVAILABLE FOR CANADIAN CUSTOMERS

Return & Exchange Policy

I will gladly accept returns for products that are unusable.  However, I do not ship out products that are not suitable for consumer use.  Sometimes during shipping, our wax melts will have small pieces that break away from the brick, but these can still be used as normal.  They work out perfectly for when you want to have just a slight scent added to your room.  

In the event that you did not receive what you ordered, please email us within 3 days of receiving your order so that we can make it right.  

I want my customers to be happy customers, so please contact me before any other steps are taken.